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PRIVACY POLICY of SAHASA.

Our commitment is to be transparent with you about the data we collect about you and how it is used and shared. By using our services, you consent to our use of your data under this Privacy Policy.

Introduction

Our Privacy Policy applies to any client who obtains our Services. Our registered users (Members) share their identities, exchange knowledge and view relevant content, learn and provide us instructions to engage in and provide our services.

Data Controllers

You are consenting to Terms and Conditions provided by us; who will be responsible for your personal data provided to, or collected by or for, our services.

Services

This Privacy Policy applies to SAHASA, and other SAHASA related sites, apps, communications and services (Services), including off-site Services, but excluding services that state that they are offered under a different privacy policy.

Consent

If you use our Services, you consent to the collection, use and sharing of your personal data under this Privacy Policy (which includes our Cookie Policy, Disclaimer and other documents referenced in this Privacy Policy and Terms and Conditions) and agree to the Terms and Conditions . We provide you options that allow you to opt-out or control how we use and share your data. However full disclosure is required in order to deliver the best service we are able to provide you.

Without your consent, we will not collect your information online.

Where you have clicked or ticked to mark your consent electronically or digitally, it shall be deemed sufficient action on your part to convey your consent for the purposes of this policy.

Change

We may modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may close your account or notify us of your wishes in a timely manner. Your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that you are consenting to the updated Privacy Policy.

1. Information We Collect

1.1 Information You Provide Us

Registration

To create an account you provide data including your name, email address and/or mobile number, and a password. If you register for a premium Service, we ask you for payment (e.g., credit card) and billing information.

Personal Information

Personal information that is collected by us is only used to complete the necessary documents and to verify your identity and legal status.

1.2 Service Use

We may log usage data when you visit or otherwise use our Services. We may use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.

1.3 Your Device and Location

When you visit or leave our Services (including our plugins or cookies or similar technology on the sites of others), we may receive the URL of both the site you came from and the one you go to next. We may also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our Services from a mobile device, that device may send us data about your location. Most devices allow you to prevent location data from being sent to us and we honor your settings.

1.4 Sites and Services of Others

We receive information about your visits and interaction with services provided by others when you log-in with us or visit others’ services that include our plugins, ads, cookies or similar technologies.

2. How We Use Your Data

How we use your personal data will depend on which Services you use, how you use those Services. We use the data that we have about you to provide support and to complete the tasks related to SAHASA and to make our Services (including ads) more relevant and useful to you and others.

2.1 Services

We use your data to authenticate you and authorize access to our Services.

2.2 Communications

All communications between you and us are considered as confidential. We protect all information provided by you. However, we shall not be responsible for illegal flow of information caused by third-party interference.

2.3 Marketing

We promote our Services to you and others. We use data and content about Members or Clients for communications promoting clientele, engagement and our Services.

2.4 Surveys

Surveys may be conducted by us through our Services. You are not obligated to respond to these surveys and you have choices about the information you provide. You may  opt out  of survey invitations.

2.5 Customer Support

We use data to help you and fix problems. We use the data (which can include your communications) needed to investigate, respond to and resolve complaints and issues. You may contact us using the contact details provided at the end of this document.

2.6 Security and Investigations

We  may use data for security, fraud prevention and investigations. We may use your data (including your communications) if we think it’s necessary for security purposes or to investigate possible fraud or other violations of our Terms and Conditions or this Privacy Policy and/or attempts to harm or defraud or cheat any other person.

3. Confidentiality

3.1 Our Services

Any information you give us for the purposes relating to our services will not be disclosed to any other party except to those who work with us to fulfill your order.

3.2 Service Providers

We use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated to not to disclose or use it for other purposes. We will be in control of the kind of information that will be shared with them.

3.3 Legal Disclosures

We may need to share your data when we believe it’s required by law or to protect your and our rights and security. It is possible that we will need to disclose information about you when required by law or other legal process or if we have a good faith belief that disclosure is reasonably necessary to

  1. investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies;
  2. enforce our agreements with you,
  3. investigate and defend ourselves against any third-party claims or allegations,
  4. protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or
  5. exercise or protect the rights and safety of  SAHASA, our members, personnel, or others.

We attempt to notify Members/Clients about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

In no circumstance would we disclose sensitive information to any person. As experts we do take confidentiality seriously.

4. Your Choices & Obligations

4.1 Data Retention

We retain the personal data you provide while your account is in existence or as needed to provide you Services.

We do not retain sensitive information including information relating to your financial or medical status or information that you have asked us to delete or destroy.

5. Other Important Information

5.1. Security

We implement security safeguards designed to protect your data, such as  HTTPS  . However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

5.2. Contact Information

If you have questions or complaints regarding this Policy, please first contact  SAHASA  online. You can also reach us by physical mail or by visiting our office. If contacting us does not resolve your complaint, you have more  options.

Contact Details:

Contact person for queries on Privacy Policy / Disclaimer / Terms and Conditions.

Web: https://sahasa.lk
Address: No.234, Saman Building, Baulla Rd, Bandarawela (90100).
Telephone: 057 45 45 006
Email: info@sahasa.lk
Facebook: https://www.facebook.com/sahasalk
Cookies Policy

BY CONTINUING TO USE SAHASA. YOU CONSENT TO THE USE OF COOKIES.

Cookies are harmless files which helps us to give you a better user experience. They are very small in size and contain information about your likes, dislikes and other non-sensitive information and preferences within ‘SAHASA” if cookies are used. Cookies in no way give us access to your personal and valuable information. They do not give access to your computer or device. Cookies facilitate us to give you a tailor-made experience using the information you have already entered in the past.

There are two types of cookies; session and persistent cookies. Session cookies are deleted the moment you close your browser window. Persistent cookies are stored on your device till they expire or you choose to delete them.

You may delete all such cookies by an option provided by your browser. You may also decline all future cookies using the option provided by the browser. However, this may prevent you from getting the experience intended for the audience by the designers and owners of this website.